Refund policy

At Slothy Trendy, we stand behind the quality of our products and aim to ensure complete satisfaction with every purchase.


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To qualify for a return, your item must meet one or more of the following criteria:

  • Incorrect size
  • Wrong product
  • Wrong color
  • Damaged upon arrival

To start a return, you can contact us at info@slothytrendy.com and provide the following details:

  • The reason for the return
  • Photo evidence clearly showing the issue with the item

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note, returns for change of mind or rejected gifts will not be accepted. Each product is crafted with precision and care, and we kindly ask that you review your purchase thoroughly before finalizing it.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original product, and upon acceptance of the return, proceed to place a new order for the desired item.

We take pride in ensuring that our policies are transparent and straightforward, aligning with the high standards we set for our products. Should you have any questions or require further clarification, do not hesitate to reach out to us at info@slothytrendy.com